Terms of Service

By accessing or using the KudoKids website at kudokids.org and the KudoKids mobile application (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Kudo Kids, LLC ("KudoKids," "we," "us," or "our"). Please read them carefully before using the Service.

The Service is directed to children ages 3-12 and is subject to the Children's Online Privacy Protection Act ("COPPA"). By creating a parent account and child profiles, you acknowledge that you have read our Privacy Policy and consent to the data practices described therein.

KudoKids is a digital wellbeing platform for children ages 3-12. The Service allows parents and guardians to:

• Create task lists and assign chores to children
• Set up reward systems using a virtual currency ("Kudo Coins")
• Track progress through themed worlds, educational games, and interactive experiences
• Enable optional wellness features including emotion check-ins, guided meditation, and daily affirmations
• Enable optional social features including friends, messaging, and multiplayer games (with parent approval)
• Optionally complete behavioral assessments and personality surveys to personalize the experience

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to notify users of significant changes via email or in-app notice.

To use the Service, a parent or legal guardian must create a parent account. You must be at least 18 years of age (or the age of majority in your jurisdiction) to create a parent account. By registering, you represent and warrant that you meet this age requirement and that you are the parent or legal guardian of any children for whom you create profiles.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

Before creating child profiles, you must provide verifiable parental consent as described in our Privacy Policy. This consent process includes reviewing a detailed notice about what data we collect, typing your full legal name as a digital signature, and selecting which optional data categories to permit.

The Service is designed for use by children ages 3-12 under parental supervision. The following rules apply to children's use:

• No self-registration: Children cannot create their own accounts. All child profiles must be created and managed by a parent or legal guardian.
• Parent responsibility: The parent or guardian is responsible for supervising the child's use of the Service and for all activity on the child's profile.
• Consent required: You must consent to data collection categories before your child can use features that collect personal information (see our Privacy Policy).
• Feature controls: Parents can enable or disable specific features for each child, including wellness tools (affirmations, meditation, emotion check-ins), educational games, and social features.
• Optional assessments: Behavioral assessments and personality surveys are optional. They require explicit parental opt-in before any child is presented with them.

The Service includes optional social features that are disabled by default and require explicit parental approval to activate. When enabled, the following applies:

• Friends: Children can send and receive friend requests. All friendships require approval from both children's parents before they are established.
• Messaging: Children can send text messages (up to 500 characters) to approved friends. Messages are subject to automated content filtering that flags URLs, excessive capitalization, spam patterns, and potentially inappropriate content.
• Parent oversight: Parents have full visibility into their child's messages and friendships through the parent dashboard. Message edit history is retained for safety auditing.
• Friend aliases: Children create a searchable username (3-20 characters) for friend discovery. This alias is visible to other authenticated users who search for it.
• Leaderboards: If opted in by the parent, game scores and rankings may be visible to children in the same friend group.
• Multiplayer games: Children can play certain games with approved friends, sharing game state and scores during play.

By enabling social features, you consent to the sharing of your child's alias, messages, and game data with other families as described above and in our Privacy Policy. You may disable social features at any time, which will remove your child's alias from search and prevent new messages and friend requests.

You agree to use the Service only for its intended purpose and in compliance with all applicable laws. The following activities are strictly prohibited:

• Uploading, posting, or transmitting any content that is harmful, abusive, threatening, harassing, defamatory, obscene, or otherwise objectionable, particularly given the child-focused nature of the Service.
• Sending messages containing personal information (such as phone numbers, addresses, or other contact information) through the child messaging system.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity, including creating child profiles for children who are not your own.
• Attempting to gain unauthorized access to other user accounts, computer systems, or networks connected to the Service.
• Using the Service to collect or harvest personal information about other users, including children, or to enumerate friend aliases.
• Interfering with or disrupting the Service, servers, or networks connected to the Service, including through automated scripts, bots, or similar tools.
• Using the Service for any commercial purpose not expressly authorized by us.

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, animations, companion characters, themed world designs, game mechanics, and software, are the exclusive property of Kudo Kids, LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Service without our prior written consent.

KudoKids offers both free and paid subscription tiers. The free tier provides access to core features with limited functionality. Paid tiers unlock additional themed worlds, games, customization options, and premium features.

• Free tier: The Explorer plan is free and provides access to core features with limited functionality. No credit card is required.
• Billing: Paid subscriptions are billed on a recurring basis (monthly or annually, depending on your chosen plan). You authorize us to charge your selected payment method at the beginning of each billing cycle. Payment is processed by Stripe, Inc. within the KudoKids mobile app and via Stripe Checkout on the KudoKids website (kudokids.org). KudoKids does not store credit card numbers or payment details -- all payment data is handled directly by Stripe. No child data is shared with Stripe.
• Refund policy: If you are not satisfied with a paid subscription, you may request a full refund within 30 days of your initial purchase or renewal. Refund requests can be submitted through the app settings or by contacting our support team.
• Cancellation: You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period. After that, your account will revert to the free tier.

Founding Family Lifetime Access

During the founding campaign, lifetime access is offered in three limited-availability tiers:

All founding tiers include: permanent access to all current and future KudoKids features, a Founding Family badge, direct founder access, and a 60-day money-back guarantee. Tiers unlock sequentially -- each tier becomes available after the previous tier fills. Exclusive perks (companions, auras, skins) are cosmetic in-app items unique to founding families and are not available for separate purchase.

Lifetime Access (Post-Founding)

After all 625 founding seats are filled, lifetime access is available for $149 as a one-time purchase. Post-founding lifetime access includes permanent access to all current and future KudoKids features but does not include founding-exclusive perks (Genesis companion, First Light aura, Cornerstone skin, Founding Family badge, or direct founder access).

Lifetime Access Protections

All lifetime access holders (founding and post-founding) receive the following protections: "Lifetime" means the lifetime of the Service, not the lifetime of the purchaser. If KudoKids is acquired, merged, or ceases operations, lifetime access holders will receive: (a) a minimum of 12 months advance written notice, (b) a complete export of all family data in a standard format, and (c) a prorated refund for any period of promised access not delivered. Lifetime access is non-transferable and limited to one family account (up to 5 child profiles).

Founding Family members receive a 60-day money-back guarantee beginning on the date of beta access (not the date of purchase). Post-founding lifetime purchasers receive a 30-day money-back guarantee from the date of purchase. Refunds are processed via Stripe.

Your use of the Service is also governed by our Privacy Policy, which describes in detail what personal information we collect, how we use it, and your rights. Key points:

• The Service collects behavioral and wellness data about children (including personality assessments, emotion check-ins, and game activity) only with verifiable parental consent.
• Parents can opt out of non-essential data collection at any time without losing access to the core task-and-rewards functionality.
• Parents have the right to review, export, and permanently delete all data collected about their children.
• We do not sell personal information or use it for advertising.

We reserve the right to suspend or terminate your account and access to the Service, without prior notice or liability, if we reasonably believe that you have violated these Terms. Grounds for termination include, but are not limited to, engaging in prohibited activities, providing false registration information, or any conduct that we determine is harmful to other users or to KudoKids.

You may terminate your account at any time by contacting us or through the account settings in the app. Upon termination:

• Your right to use the Service will immediately cease.
• All child profile data will be permanently deleted in accordance with our Privacy Policy.
• Consent records will be retained for 3 years for compliance documentation as required by COPPA.
• Any active subscription will be cancelled. No refund will be issued for the remaining portion of the current billing period unless required by applicable law. For details on refund eligibility, see Section 8.

To the maximum extent permitted by applicable law, Kudo Kids, LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of goodwill, arising out of or in connection with your use of the Service.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you have paid us in the twelve months preceding the claim.

You agree to indemnify, defend, and hold harmless Kudo Kids, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit or transmit through the Service.

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Wake County, North Carolina.

Before initiating any formal legal proceeding, you agree to first contact us at legal@kudokids.org and attempt to resolve the dispute informally for at least 30 days. If the dispute cannot be resolved informally, either party may proceed with legal action in accordance with Section 13.

Nothing in this section limits your right to file a complaint with the Federal Trade Commission or any other applicable regulatory authority regarding COPPA compliance or children's privacy concerns.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kudo Kids, LLC regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

We may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last updated" date at the top.

For significant changes, we will also provide notice through the app or via email to the address associated with your account. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. For child accounts governed by COPPA, parents or guardians must affirmatively consent to material changes before they take effect.

If you have any questions or concerns about these Terms of Service, please contact us:

Kudo Kids, LLC 4030 Wake Forest Road, STE 349 Raleigh, NC 27609 Email: legal@kudokids.org Phone: (910) 593-7070

We will respond to all inquiries within 30 days.